Chapter II: Part 2
Beau Brummell was guilty in this respect, when he was once asked by a lady if he would "take a cup of tea." "Thank you," said he, "I never _take_ anything but physic." "I beg your pardon," said the hostess, "you also take liberties."
There is a story that Henry Luttrell had sat long in the Irish Parliament, but no one knew his precise age. Lady Holland, without regard to considerations of courtesy, one day said to him point-blank, "Now, we are all dying to know how old you are. Just tell me." Luttrell answered very gravely, "It is an odd question, but as you, Lady Holland, ask it, I don't mind telling you. If I live till next year, I shall be--devilish old!"
The art of story-telling is not taught specifically, hence there are comparatively few people who can tell a story without violating some of the rules which experience recommends. But the right use of story-telling should be encouraged as an ornament of conversation, and a valuable auxiliary to effective public address. Many people might excel as story-tellers if they would devote a little time to suggestions such as are offered here. It is not a difficult art, but like every other subject requires study and application.
The best counsel for public speakers in the matter of story-telling may be summed up as follows: Know your story thoroughly; test your story by telling it to some one in advance; adapt your story to the special circumstances; be concise, omitting non-essentials; have ready more stories than you intend to use, because if you should speak at the end of the list you may find that your best story has been told by a previous speaker; and, finally, always stop when you have made a hit.
TALKING IN SALESMANSHIP
The salesman depends for his success primarily upon his talking ability. Obviously, what he offers for sale must have intrinsic merit, and he should possess a thorough knowledge of his wares. But in order to secure the best results from his efforts, he must know how to talk well.
All the general requirements for good conversation apply equally to the needs of the salesman. He should have a pleasant speaking voice and an agreeable manner, a vocabulary of useful and appropriate words, and the ability to put things clearly and convincingly.
It should be a golden rule of the salesman never to argue with the customer. He may explain and reason, and use all the persuasive phraseology at his command, but he must not permit himself for a single instant to engage in controversy. To argue is fatal to successful salesmanship.
There is nothing that can be substituted for a winning personality in the salesman. What constitutes such a personality? Chiefly a good voice, affability of manner, straightforward speech, manly bearing, the desire to serve and please, proper attire, and cleanliness of person. These qualifications come within the reach of anyone who aspires to success in salesmanship.
Every salesman has unexpected problems to solve. A sensitive or touchy customer may become unreasonably angry or offended. What is the salesman to do? He should here be particularly on his guard not to show the slightest resentment. Though he may be wholly guiltless, he cannot afford to contradict the customer, nor to challenge him to a vocal duel. If he talks at all, he should talk quietly and reasonably, and always with the object of bringing the customer around to a favorable point of view.
The successful salesman must have tact and discrimination. He must know when and how to check in himself the word or phrase which is trying to force its way out into expression, but which would in the end prove inadvisable. He must train himself to choose quickly the right and best course under difficult circumstances.
The salesman should give his undivided attention to the customer. If the salesman is speaking, he should speak clearly, directly, concisely, and understandingly; if he is listening, he should listen interestedly and thoroughly, with all his powers alive and receptive.
The salesman should know when to speak and when to be silent. Some customers wish to be told much, others prefer to think for themselves. He is a wise salesman who knows when to be mute. Loquacity has often killed what otherwise might have been a good sale.
There is a certain tone of voice which the salesman should aim to acquire. It is neither high nor low in pitch. It is agreeable to the listening ear, and is almost sufficient in itself to win the favorable attention of the prospective buyer. Every salesman should cultivate a musical and well-modulated voice as one of the chief assets in salesmanship.
The salesman should cultivate dignity of speech and manner. People generally dislike familiarity, joking, and horse-play. It is well to assume that the customer is serious-minded, that he means business and nothing else. Needless to say, the telling of long stories, or personal experiences, has no legitimate place in the business of salesmanship.
There is a proper time and place for short story-telling. Like everything else it is all right in its appropriate setting. Lincoln used it to advantage, but once said: "I believe I have the popular reputation of being a story-teller, but I do not deserve the name in its general sense; for it is not the story itself, but its purpose, or effect, that interests me. I often avoid a long and useless discussion by others, or a laborious explanation on my part, by a short story that illustrates my point of view."
The salesman should resolve not to lose his poise and agreeableness under any circumstances. Irritability never attracts business. To say the right thing in the right place is desirable, but it is quite as important, though more difficult, to leave unsaid the wrong thing at the moment of temptation.
It is not the legitimate business of the salesman to force upon a customer what is really not wanted, but many times the customer does not know what he wants nor what he might be able to use. Hence the competent salesman should know how to influence the customer towards a favorable decision, using all honorable and approved means to bring about such a result.
The customer's unfavorable answer is not to be accepted always as final. He may not clearly understand the merits or uses of the article offered. He may need the explanations and suggestions of the salesman in order to reach a right conclusion. Here it is that the salesman may fulfill one of his most important duties.
There is a wide difference between self-reliance and obtrusiveness. Every man should have a full degree of self-confidence. It is needed in every walk in life. But the salesman, more than most men, must have an exceptional degree of faith in himself and in what he has to sell.
This self-confidence, however, is a very different thing from boldness or obtrusiveness. Courtesy and considerateness are cardinal qualities of the well-equipped salesman, but boastfulness, glibness, egotism, loudness, and self-assertion, are as distasteful as they are undesirable.
The eloquence and persuasiveness of silence is nowhere better exemplified than in the art of salesmanship. One man says much, and sells little; another says little, and sells much. The reason for the superior success of one over the other is mainly due to the fact that he knows best how to present the merits of what he offers for sale, knows how to say it concisely and effectively, knows how to ingratiate himself, largely through his personality, into the good graces of the prospective buyer, and knows when to stop talking.
Modern salesmanship is based primarily upon common sense. A man with brains, though possibly lacking in other desirable qualifications, may easily outdistance the more experienced salesman. It is a valuable thing in any man to be able to think accurately, reason deeply, and size up a situation promptly.
The salesman should at all times be on his best talking behavior. It is not advisable for him to have two standards of speech, and to use an inferior one excepting for special occasions. He should cultivate as a regular daily habit discrimination in the use of voice, enunciation, expression, and language. This should be the constant aim not only of the salesman, but of every man ambitious to achieve success and distinction in the world.
MEN AND MANNERISMS
There is a story of a politician who had acquired a mannerism of fingering a button on his coat while talking to an audience. On one occasion some friends surreptitiously cut the particular button off, and the result was that the speaker when he stood up to address the audience lost the thread of his discourse.
Gladstone had a mannerism of striking the palm of his left hand with the clenched fist of his other hand, so that often the emphatic word was lost in the noise of percussion. A common habit of the distinguished statesman was to reach out his right hand at full arm's length, and then to bend it back at the elbow and lightly scratch the top of his head with his thumb-nail.
Balfour, while speaking, used to take hold of the lapels of his coat by both hands as if he were in mortal fear of running away before he had finished.
Goshen, at the beginning of a speech, would sound his chest and sides with his hands, and apparently finding that his ribs were in good order, would proceed to wash his hands with invisible soap.
The strange thing about mannerisms is that the speakers are usually unconscious of them, and would be the first to condemn them in others. The remedy for such defects lies in thorough and severe self-examination and self-criticism. However eminent a speaker may be with objectionable mannerisms, he would be still greater without them.
Every public speaker has certain characteristics of voice and manner that distinguish him from other men. In so far as this individuality gives increased power and effectiveness to the speaking style, it is desirable and should be encouraged. When, however, it is carried to excess, or in any sense offends good taste, it is merely mannerism, and should be discouraged.
There is an objectionable mannerism of the voice, known as "pulpit tone," that has come to be associated with some preachers. It takes various forms, such as an unduly elevated key, a drawling monotone, a sudden transition from one extreme of pitch to another, or a tone of condescension. It is also heard in a plaintive minor inflection, imparting a quality of extreme sadness to a speaker's style. These are all departures from the natural, earnest, sincere, and direct delivery that belongs to the high office of preaching.
Still another undesirable mannerism of the voice is that of giving a rising inflection at the close of successive sentences that are obviously complete. Here the speaker's thought is left suspended in the air, the hearer feels a sense of disappointment or doubt, and possibly the entire meaning is perverted. Thoughts delivered in such a manner, unless they distinctly require a rising inflection, lack the emphasis and force of persuasive speaking.
Artificiality, affectation, pomposity, mouthing, undue vehemence, monotony, intoning, and everything that detracts from the simplicity and genuine fervor of the speech should be avoided. Too much emphasis may drive a thought beyond the mark, and a conscious determination to make a "great speech" may keep the speaker in a state of anxiety throughout its entire delivery.
A clear and correct enunciation is essential, but it should not be pedantic, nor should it attract attention to itself. "What you are prevents me from hearing what you say," might also be applied to the manner of the speaker. Exaggerated opening of the mouth, audible smacking of the lips, holding tenaciously to final consonants, prolonged hissing of sibilants, are all to be condemned. Hesitation, stumbling over difficult combinations, obscuring final syllables, coalescing the last sound of one word with the first sound of the following word, are inexcusable in a trained speaker.
When the same modulation of the voice is repeated too often, it becomes a mannerism, a kind of monotony of variety. It reminds one of a street-piano set to but one tune, and is quite as distressing to a sensitive ear. This is not the style that is expected from a public man.
What should the speaker do with his hands? Do nothing with them unless they are specifically needed for the more complete expression of a thought. Let them drop at the sides in their natural relaxed position, ready for instant use. To press the fist in the hollow of the back in order to "support" the speaker, to clutch the lapels of the coat, to slap the hands audibly together, to place the hands on the hips in the attitude of "vulgar ease," to put the hands into the pockets, to wring the hands as if "washing them with invisible soap," or to violently pound the pulpit--these belong to the list of undesirable mannerisms.
At the beginning of a speech it may give the appearance of ease to place the hands behind the back, but this position lacks force and action and should not be long sustained. To cross the arms upon the desk is to put them out of commission for the time being. Leaning or lounging of any kind, bending at the knee, or other evidence of weakness or weariness, may belong to the repose of the easy chair, but are hardly appropriate in a wide-awake speaker seeking to convince men.
Rocking the body to and fro, rising on the toes to emphasize, crouching, stamping the foot, springing from side to side, over-acting and impersonation, and violence and extravagance of every description may well be omitted in public speaking. Beware of extremes. Avoid a statue-like attitude on the one hand and a constant restlessness on the other. Dignity is desirable, but one should not forget the words of the Reverend Sam Jones, "There is nothing more dignified than a corpse!"
Gestures that are too frequent and alike soon lose their significance. If they are attempted at all they should be varied and complete, suggesting freedom and spontaneity. When only half made they are likely to call attention to the discrepancy, and to this extent will obscure rather than help the thought. The continuous use of gesture is displeasing to the eye, and gives the impression of lack of poise.
The young speaker particularly should be warned not to imitate the speaking style of others. What is perfectly natural to one may appear ridiculous in another. Cardinal Newman spoke with extreme deliberateness, enunciating every syllable with care and precision; Phillips Brooks sent forth an avalanche of words at the rate of two hundred a minute; but it would be dangerous for the average speaker to emulate either of these examples.
There is a peculiarity in a certain type of speaking, which, while not strictly a mannerism, is detrimental to the highest effect. It manifests itself in physical weakness. The speaker is uniformly tired, and his speaking has a half-hearted tone. The lifelessness in voice and manner communicates itself to the audience, and prevents all possibility of deep and enduring impression. Joseph Parker said that when Sunday came he felt like a racehorse, and could hardly wait for the time to come for him to go into the pulpit. He longed to speak.
The well-equipped speaker is one who has a superior culture of voice and body. All the instruments of expression must be made his obedient servants, but as master of them he should see to it that they perform their work naturally and spontaneously. He should be able while speaking to abandon himself wholly to his subject, confident that as a result of conscientious training his delivery may be left largely to take care of itself.
HOW TO SPEAK IN PUBLIC
There are two essential qualifications for making an effective public speech.
First, having something worth-while to say.
Second, knowing how to say it.
The first qualification implies a judicious choice of subject and the most thorough preparation. It means that the speaker has carefully gathered together the best available material, and has so familiarized himself with his subject that he knows more about it than anyone else in his audience.
It is in this requirement of thorough preparation that many public speakers are deficient. They do not realize the need for this painstaking preliminary work, and hence they frequently stand before an audience with little information of value to impart to their hearers. Their poverty of thought can not be long disguised in flamboyant rhetoric and sesquipedalian words, and hence they fail to carry conviction to serious-minded men.
I would remind you that having something worth-while to say involves more than thorough preparation of the particular subject which the speaker is to present to an audience. The speaker should have a well-furnished mind. You have had the experience of listening to a public speaker who commanded your closest attention not only because of what he said, but also because of what he was. He inspired confidence in you because of his personality and reserve power.
It is often what a man has within himself, rather than what he actually expresses, that carries greatest conviction to your mind. As you listen to such a man speak, you feel that he is worthy of your confidence because he draws upon broad experience and knowledge. He speaks out of the fulness of a well-furnished mind.
It is important, therefore, that there should be mental culture in a broad way,--sound judgment, a sense of proportion and perspective, a fund of useful ideas, facts, arguments, and illustrations, and a large stock of common sense.
Every man who essays to speak in public should cultivate a judicial mind, or the habit of weighing and estimating facts and arguments. Such a mind is supposedly free from prejudice and seeks the truth at any cost. Such a mind does not want this or that to be necessarily true, but wants to recognize as true only that which is true.
In these days of multiplied publications and books of all kinds, when printed matter of every description is soliciting our time and attention, it is particularly desirable that we should cultivate a discriminating taste in our choice of books. The highest purpose of reading is for the acquisition of useful knowledge and personal culture, and we should keep these two aims constantly before us. It is noteworthy that men who have achieved enduring greatness in the world have always had a good book at their ready command.
If you are ever in doubt about the choice of books, you would do well to enlist the services of a literary friend, or ask the advice of a local librarian. But in any case, be on your guard against books and other publications of commonplace type, which can contribute nothing to the enrichment of your mind and life.
It is desirable that you should own the books you read. The sense of personal possession will give an interest and pleasure to your reading which it would not otherwise have, and moreover you can freely mark such books with your pencil for subsequent reference. It is also well to have a note-book conveniently ready in which to jot down useful ideas as they occur to you.
Here we come to the use of the pen. All the great orators of the world have been prolific writers in the sense of writing out their thoughts. It is the only certain way to clarify your thought, to test it in advance of verbal expression and to examine it critically. The public speaker should write much in order to form a clear and flowing English style. It is surprising how many of our thoughts which appear to us clear and satisfactory, assume a peculiar vagueness when we attempt to set them down definitely in writing.
The use of the pen tends to give clearness and conciseness to the speaker's style. It makes him careful and accurate. It aids, too, in fixing the ideas of his speech in his mind, so that at the moment of addressing an audience they will respond most readily to his needs.
A well-furnished mind is like a well-furnished house. In furnishing a house we do not fill it up with miscellaneous furniture, bric-a-brac and antiques, gathered promiscuously, but we plan everything with a view to harmony, beauty, and utility. We furnish a particular room in a tone that will be restful and pleasing to the occupant. We choose every piece of furniture, rug, picture, and drapery with a distinct purpose in view of what the total effect will be.
So with a well-furnished mind. We must choose the kind of material we intend to keep there. It should be chosen with a view to its beauty, power, and usefulness. We want no rubbish there. We want the best material available. Hence the vital importance of going to the right sources for the furniture of our mind, to the great books of the world, to living authorities, to nature, to music, to art, to the best wherever it may be found.
The second essential of an effective public speech is knowing how to say it. This implies a thorough training in the technique of speech. There should be a well-cultivated voice, of adequate volume, brilliancy, and carrying quality. There should be ample training in articulation, pronunciation, expression, and gesture. These so-called mechanics should be developed until they become an unconscious part of the speaker's style.
Your best opportunity for practice is in your everyday conversation. There you are constantly making speeches on a small scale. Public speaking of the best modern type is simply elevated conversation. I do not mean elevated in pitch, but in the sense of being launched upon a higher level of thought and with greater intensity than is usually called for by ordinary conversation.
In conversation you have your best opportunity for developing your public speaking style. Indeed, you are there, despite yourself, forming habits which will disclose themselves in your public speaking. As you speak in your daily conversation you will largely speak when you stand before an audience.
You will therefore see the importance of care in your daily speech. There should be a fastidious choice of words, care in pronunciation and articulation, and the mouth well opened so that the words may come out wholly through the mouth and not partly through the nose. Culture of conversation is to be recommended for its own sake, since everyone must speak in private if not in public.
One of the best plans for self-culture in speaking is to read aloud for a few minutes every day from a book of well-selected speeches. There are numerous compilations of the kind admirably suited to this purpose. The important thing here is to read in speaking style, not in what is termed reading style as usually taught in schools. When you practise in this way it would be well to imagine an audience before you and to render the speech as if emanating from your own mind. The student of public speaking will wisely guard himself against acquiring an artificial style or other mannerism.
Another good plan is to make short mental speeches while walking. When possible it is well to choose a country road for this purpose, or a park, or some other place where one's mind is not likely to be often diverted by passers-by. Lord Dufferin, the eminent British orator, was accustomed to prepare most of his speeches while riding on horseback. The habit of forming mental speeches is a great aid to actual speech-making, as it tends to give the mind a power and an adaptability which it would not otherwise have.
The painter, the musician, the sculptor, the architect, and other craftsmen search out models for study and inspiration. The public speaker should do likewise, and history shows that the great orators of the world have followed this practise. You can not do better than take as your model the greatest short speech in all history, the Gettysburg Address.
An authority on English style has critically examined this speech and acknowledges that he cannot suggest a single change in it which would add to its power and perfection.
You recall the circumstances under which it was written. On the morning of November 18, 1863, Abraham Lincoln was travelling from Washington to take part next day in the consecration of the national cemetery at Gettysburg. He wrote his speech on a scrap of wrapping-paper, carefully fitting word to word, changing and correcting it in minutest detail as best he could until it was finished.
The next day after the speech had been delivered, Edward Everett, the trained and polished orator, said that he would have been content to have made in his oration of two hours the impression which Lincoln had made in that many minutes.
It will repay you to study this speech closely and to wrest from it its innermost secrets of power and effectiveness. The greatest underlying quality of this speech is its rare simplicity--simplicity of thought, simplicity of language, simplicity of purpose, and shining through it all, the simplicity of the great emancipator himself.
This simplicity is one of the great distinguishing qualities of effective public speaking. It is characteristic of all true art. It is subtle and difficult to define, but Fénelon gives a definition that will aid us when he says, "Simplicity is an uprightness of soul that has no reference to self." It is another word for unselfishness.
In these days of self-exploitation and self-aggrandizement, how refreshing it is to meet a man of true simplicity. We are won by his unaffected manner, his gentleness of argument, his ingratiating tones of voice, his freedom from prejudice and passion. Such a man wins us almost wholly by the power of his simplicity.
This supreme quality is noticeable in men who are said to have come to themselves. They have tasted and tested life, they have learned proportion and perspective, they have appraised things at their real value, and now they carry themselves in poise and power and confidence. They have found themselves in a high and true sense, and they have come to be known as men of simplicity.
Simplicity is not to be confounded with weakness or ignorance. It comes through long education. It does not mean the trite, or the commonplace, or the obvious. It is a strong and sturdy quality, is this simplicity of which I am speaking, and nothing else will atone for lack of it in the public speaker.
Longfellow calls it the supreme excellence, since it is the quality which above all others brings serenity to the soul and makes life really worth living. Every man should earnestly seek to cultivate this great quality as essential to noble character.
This speech is conspicuous for another indispensable quality for effective public speaking,--the quality of sincerity. It grows largely out of simplicity and is the product of integrity of mind and heart. Men recognize it quickly, though they cannot easily tell whence it comes. We find it highly developed in great leaders in business and professional life. There has never been a really great public speaker who was not preeminently a sincere man.
Beecher said, "Let no man who is a sneak try to be an orator." Such a man can not be. He will shortly be found out. The world's ultimate estimate of a man is not far wrong.
A politician of much promise was addressing a distinguished audience in Washington. The Opera House was crowded to the doors to hear him and apparently he was making a good impression upon all his hearers. But suddenly, at the very climax of his speech, while upwards of two thousand eyes were rivetted upon him, he was seen to wink at a personal friend of his sitting in a nearby box, and at that instant his future political prospects were shattered as a vase struck by lightning. In that single instant of insincerity he was appraised by that discriminating audience and his doom was sealed.
Still another great quality in the Gettysburg speech is its directness. The speaker had a clearly-defined purpose in view. He knew what he wanted to say, and he proceeded to say it--no more, and no less.
There was no straying away into by-paths, no padding of words to make up for shortage of ideas, no superfluous and big-sounding phrases, no empty rhetoric or glittering generalities.
How many speakers there are who aim at nothing and hit it. How many speakers there are who are on their way but do not know whither.
If this directness of quality were applied to talking in business, in committee meetings, in telephone conversations, in public speaking, it would save annually in this country millions of words and incalculable time and energy.
You will note that this speech has the rare quality of conciseness. We have an illustration here of how much a man can say in about 265 words and in the short space of two minutes, if he knows precisely what he wants to say.
It is well to bear in mind that although this speech was scribbled off with seeming ease, Lincoln owed his ability to do it to a long and painstaking study of words and English style.
He was a profound student of the dictionary. He steeped himself in words. He scrutinized words, he studied words, he made himself a master of words.
This is a valuable habit for every man to form,--to study words regularly and earnestly, and to add consciously to his working vocabulary a few words daily--so in the course of a year such a man will acquire a large and varied stock of words which will do his instant bidding.
The conclusion is a vital part of a speech. It is a place of peril to many a public speaker. Countless speeches have been ruined by a bad conclusion.
The most important thing here is that having decided beforehand upon the particular ideas or message with which you intend to conclude your speech, not to let any influence lead you away from this preconceived purpose.
Some speakers are about to conclude effectively but are unwilling to omit anything which they have planned to give in their speech, and so continue in an endeavor to recall every item. At last such a speech has a loose and straggling ending.
The words of the conclusion need not be memorized, but the ideas should be definitely outlined in the mind and fixed in the memory, not as words, but as ideas.
The knowledge that you can turn at will to these definite ideas, and so bring your speech to a close, will confer upon you a degree of self-confidence which will be of immense service to you.
You should ever bear in mind this golden rule for the conclusion of your speech: When you have finished what you have of importance to say, do not be tempted to wander off into by-paths, or to tell an additional story, or to say "and one word more," but having finished your speech, stop on the instant and sit down.
PRACTICAL HINTS FOR SPEAKERS
Cultivate as the most desirable thoughts those which are definite, clear, deep, logical, profound, strong, precise, impressive, original, significant, explicit, luminous, positive, suggestive, comprehensive, and practical. Resolutely avoid all thoughts which are uncertain, recondite, obscure, immature, unimportant, shallow, weak, visionary, absurd, vague, extravagant, indefinite, or impractical.
In your choice and use of words give preference to those which are definite, simple, real, significant, forcible, expressive, adequate, musical, varied, and copious. Avoid those which are foreign, slangy, obsolete, unusual, extravagant, technical, long, colloquial, or commonplace.
The most desirable qualities in the use of English are the simple, plain, exact, lucid, concise, trenchant, vigorous, impressive, lively, figurative, polished, graceful, fluent, rhythmical, copious, elevated, flexible, smooth, dignified, terse, epigrammatic, felicitous, euphonious, elegant, and lofty. Undesirable qualities are the diffuse, verbose, redundant, inflated, prolix, ambiguous, feeble, monotonous, loose, slip-shod, dry, flowery, pedantic, pompous, rhetorical, grandiloquent, artificial, formal, ornate, halting, ponderous, ungrammatical, vague, and obscure.
The qualities you should develop in your speaking voice are the pure, deep, round, flexible, resonant, musical, clear, sympathetic, smooth, sonorous, powerful, silvery, melodious, full, strong, natural, mellow, magnetic, expressive, carrying, and responsive. Endeavor to keep your voice free from such undesirable qualities as the harsh, breathy, sharp, rough, rigid, throaty, guttural, thin, shrill, nasal, unmusical, discordant, muffled, explosive, strained, inaudible, hollow, strident, sepulchral, and tremulous.
Your articulation should be clear, distinct, and correct. Avoid carelessness, lifelessness, mumbling, weakness, and exaggeration.
Your pronunciation should be clear-cut and accurate. Avoid mouthing, lisping, hesitation, stammering, pedantry, omission of syllables, and suppression of final consonants.
Your delivery in public speaking should be simple, sincere, natural, varied, magnetic, earnest, forceful, attractive, energetic, animated, sympathetic, authoritative, dignified, direct, impressive, vivid, convincing, persuasive, zealous, enthusiastic, and inspiring. Avoid that which is timid, familiar, violent, cold, indifferent, unreal, artificial, dull, sing-song, hesitating, feeble, unconvincing, apathetic, monotonous, pompous, formal, arbitrary, flippant, ostentatious, drawling, or languid.
Your gesture should be graceful, appropriate, free, forceful, and natural. Avoid all gesture which is unmeaning, angular, abrupt, constrained, stilted, or amateurish.
Your facial expression should be varied, appropriate, pleasing, and impassioned. Avoid the unpleasant, immobile, and unvaried.
Let your standing position be manly, erect, easy, forceful, and impressive. Avoid that which is weak, shifting, stiff, inactive, and ungainly.
THE DRAMATIC ELEMENT IN SPEAKING
There is a well-defined prejudice against the importation of anything "theatrical" into the pulpit. The art of the actor is fundamentally different from the work of the preacher. At best the actor but represents, imitates, pretends, acts. The actor seems; the preacher is.
It is to be feared, however, that this prejudice has narrowed many preachers down to a pulpit style almost devoid of warmth and action. In their endeavor to avoid the dramatic and sensational, they have refined and subdued many of their most natural and effective means of expression. The function of preaching is not only to impart, but to persuade; and persuasion demands something more than an easy conversational style, an intellectual statement of facts, or the reading of a written message. The speaker must show in face, in eye, in arm, in the whole animated man, that he, himself, is moved, before he can hope successfully to persuade and inspire others.
The modified movements of ordinary conversation do not fulfil all the requirements of the preacher. These are necessary and adequate for the groundwork of the sermon, but for the supreme heights of passionate appeal, when the soul of the preacher would, as it were, leap from its body in the endeavor to reach men, there must be intensified life and action--dramatic action.
It is difficult to conceive of a greater tribute to a public advocate than that paid to Wendell Phillips by George William Curtis:
"The divine energy of his conviction utterly possest him, and his
'Pure and eloquent blood
Spoke in his cheek, and so distinctly wrought,
That one might almost say his body thought.'"
Poise is power, and reserve and repression are parts of the dignified office of the preacher, but carried too far may degenerate into weak and unproductive effort. Perfection of English style, rhetorical floridness, and profundity of thought will never wholly make up for lack of appropriate action in the work of persuading men.
The power of action alone is vividly illustrated in the touch of the finger to the lips to invoke silence, or the pointing to the door to command one to leave the room. The preacher might often find it profitable to stand before a mirror and deliver his sermon exclusively in pantomime to test its power and efficacy.
The body must be disciplined and cultivated as assiduously as the other instruments of the speaker. There is eloquence of attitude and action no less than eloquence of voice and feeling. A preacher drawing himself up to his full height, with a significant gesture of the head, or with flashing eye pointing the finger of warning at his hearers, may rouse them from indifference when all other means fail.
Sixty years ago the Reverend William Russell emphasized the importance of visible expression. He said of the preacher:
"His outward manner, in attitude and action, will be as various as his voice: he will evince the inspiration of appropriate feeling in the very posture of his frame; in uttering the language of adoration, the slow-moving, uplifted hand will bespeak the awe and solemnity which pervade his soul; in addressing his fellow men in the spirit of an ambassador of Christ, the gentle yet earnest spirit of persuasive action will be evinced in the pleading hand and aspect; he will know, also, how to pass to the stern and authoritative mien of the reproved of sin; he will, on due occasions, indicate, in his kindling look, the rousing gesture, the mood of him who is empowered and commanded to summon forth all the energies of the human soul; his subdued and chastened address will carry the sympathy of his spirit into the bosom of the mourner; his moistening eye and his gentle action will manifest his tenderness for the suffering: his whole soul will, in a word, become legible in his features, in his attitude, in the expressive eloquence of his hand; his whole style will be felt to be that of heart communing with heart."
Dramatic action gives picturesqueness to the spoken word. It makes things vivid to slow imaginations, and by contrast invests the speaker's message with new meaning and vitality. It discloses, too, the speaker's sympathy and identification with his subject. His thought and feeling, communicating themselves to voice and face, to hand and arm, to posture and walk, satisfy and impress the hearer by a sense of adequacy and completeness.
Henry Ward Beecher, a conspicuous example of the dramatic style in preaching, was drilled for three years, while at college, in voice-culture, gesture, and action. His daily practise in the woods, during which he exploded all the vowels from the bottom to the top of his voice, gave him not only a wonderfully responsive and flexible instrument, but a freedom of bodily movement that made him one of the most vigorous and virile of American preachers. He was in the highest sense a persuasive pulpit orator.
A sensible preacher will avoid the grotesque and the extremes of mere animal vivacity. Incessant gesture and action, undue emphasizing with hand and head, and all suggestion of self-sufficiency in attitude or manner should be guarded against. All the various instruments of expression should be made ready and responsive for immediate use, but are to be employed with that taste and tact that characterize the well-balanced man. Too much action and long-continued emotional effort lose force, and unless the law of action and reaction is applied to the preaching of the sermon the attention of the congregation may snap and the desired effect be utterly destroyed.
The face as the mirror of the emotions is an important part of expression. The lips will betray determination, grief, sympathy, affection, or other feeling on the part of the speaker. The eyes, the most direct medium of psychic power, will flash in indignation, glisten in joy, or grow dim in sorrow. The brow will be elevated in surprise, or lowered in determination and perplexity.
The effectiveness of the whisper in preaching should not be overlooked. If discreetly used it may serve to impress the hearer with the profundity and seriousness of the preacher's message, or to arrest and bring back to the point of contact the wandering minds of a congregation.
To acquire emotional power and dramatic action the preacher should study the great dramatists. He should read them aloud with appropriate voice and movement. He should study children, and men, and nature. He should, perhaps, see the best actors, not to copy them, but in order that they may stimulate his taste and imagination.
CONVERSATION AND PUBLIC SPEAKING
The ideal style of public speaking is, with very little modification, the ideal of good conversation. The practical age in which we live demands a colloquial rather than an oratorical style of public speaking. A man who has something to say in conversation usually has little difficulty in saying it. If he presents the facts he will speak convincingly; if he is deeply in earnest he will speak persuasively; and if he be an educated man his speech will have the unmistakable marks of culture and refinement.
In the conversation of well-bred children we find the most interesting and helpful illustrations of unaffected speech. The exquisite modulation of the voice, the unstudied correctness of emphasis, and the sincerity and depth of feeling might well serve as a model for older speakers.
This study of conversation, both our own and that of others, offers daily opportunity for improvement in accuracy and fluency of speech, of fitting words to the mouth as well as to the thought, and of forming habits that will unconsciously disclose themselves in the larger work of public speaking. Care in conversation will guard the public speaker from inflated and unnatural tones, and restrain him from transgressing the laws of nature even in those parts of his speech demanding lofty and intensified treatment.
Some easily remembered suggestions regarding conversation are these:
1. Pronounce your words distinctly and accurately, like "newly made coins" from the mint, but without pedantry.
2. Upon no occasion allow yourself to indulge in careless or incorrect speech.
3. Open the mouth well in conversation. Much indistinct speech is due to speaking through half-closed teeth.
4. Closely observe your conversation and that of others, to detect faults and to improve your speaking-style.
5. Vary your voice to suit the variety of your thought. A well-modulated voice demands appropriate changes of pitch, force, perspective, and feeling.
6. Avoid loud talking.
7. Take care of the consonants and the vowels will take care of themselves.
8. Cultivate the music of the conversational tones.
9. Favor the low pitches of your voice.
10. Remember that the purpose of conscious practise and observation in the matter of conversation is to lead ultimately to unconscious performance.
The value of correct conversation as a means to effective public speaking is realized by few men. Beecher said: "How much squandering there is of the voice!" meaning that this golden opportunity for improvement was generally disregarded. It is not too much to say, however, that if the sweet and gentle expression of the mother, the strong and affectionate tones of the father, and the spontaneous musical notes of the children, as heard in daily conversation, could be united in the voice of the minister and brought to the preaching of his sermon, there would be little doubt of its magical and enduring effect upon the hearts of men. The wooing tone of the lover is what the preacher needs in his pulpit style rather than the voice of declamation and denunciation.
The study of conversation serves to guide the public speaker not only in the free and natural use of his voice, enunciation, and expression, but also in his use of language. He will here learn to choose the simple word instead of the complex, the short sentence instead of the involved, the concrete illustration instead of the abstract. He will acquire ease, spontaneity, simplicity, and directness, and when he rises to speak to men he will employ tones and words best known and understood by them.
A preacher may spend too much time in study and solitude. If he does he will soon realize a distinct loss through lack of social intercourse with his fellow men. The faculties most needed in pulpit preaching are those very powers that are so largely exercised in ordinary conversation. The ability to think quickly, to marshal facts and arguments, to introduce a vivid story or illustration, to parry and thrust as is sometimes needed to hold one's own ground, and the general mental activity aroused in conversation, all tend to produce an interesting, vivacious, and forceful style in public speaking.
We should not underestimate the value of meditation and silence to the public speaker. These are necessary for original and profound thinking, for the cultivation of the imagination, and for the accumulation of thought. But conversation offers an immediate outlet for this stored-up knowledge, testing it as a finished product in expression, and projecting it into life and reality by all the resources of voice and feeling. This exercise is as necessary to the mind as physical exercise is to the body. Indeed, a full mind demands this relief in expression, lest the strain become too great.
The daily newspaper and the magazines should not be allowed to usurp the place of conversation. If the art of talking is rapidly dying out, as some assert, we should do our share to revive it. We may not again have the wit and repartee, the brilliant intellectual combats of those other days, but we can at least each have a cultivated speaking-voice, an interesting manner of expressing our ideas in conversation, and a refined pronunciation of our mother tongue.
A TALK TO PREACHERS
The aim of one who would interpret literature to others, by means of the speaking voice, should be first to assimilate its spirit. There can be no worthy or adequate rendering of a great poem or prose selection without a keen appreciation of its inner meaning and content. This is the principal safeguard against mechanical and meaningless declamation. The extent of this appreciation and grasp of the inherent spirit of thought will largely determine the degree of life, reality, and impressiveness imparted to the spoken word.
The intimate relationship between the voice and the spirit of the speaker suggests that one is necessary to the fullest development of the other. The voice can interpret only what has been awakened and realized within, hence nothing discloses a speaker's grasp of a subject so accurately and readily as his attempt to give it expression in his own language. It is this spiritual power, developed principally through the intuitions and emotions, that gives psychic force to speaking, and which more than logic, rhetoric, or learning itself enables the speaker to influence and persuade men.
The minister as an interpreter of the highest spiritual truth should bring to his work a thoroughly trained emotional nature and a cultivated speaking voice. It is not sufficient that he state the truth with clearness and force; he must proclaim it with such passionate enthusiasm as powerfully to move his hearers. To express adequately the infinite shades of spiritual truth, he must have the ability to play upon his voice as upon a great cathedral organ, from "the soft lute of love" to "the loud trumpet of war."
To assume that the study of the art of speaking will necessarily produce consciousness of its principles while in the act of speaking in public, is as unwarranted as to say that a knowledge of the rules of grammar, rhetoric, or logic lead to artificiality and self-consciousness in the teacher, writer, and thinker. There is a "mechanical expertness preceding all art," as Goethe says, and this applies to the orator no less than to the musician, the artist, the actor, and the litterateur.
Let the minister stand up for even five minutes each day, with chest and abdomen well expanded, and pronounce aloud the long vowel sounds of the English language, in various shades of force and feeling, and shortly he will observe his voice developing in flexibility, resonance, and power. For it should be remembered that the voice grows through use. Let the minister cultivate, too, the habit of breathing exclusively through his nose while in repose, fully and deeply from the abdomen, and he will find himself gaining in health and mental resourcefulness.
For the larger development of the spiritual and emotional powers of the speaker, a wide and varied knowledge of men and life is necessary. The feelings are trained through close contact with human suffering, and in the work of solving vital social problems. The speaker will do well to explore first his own heart and endeavor to read its secret meanings, preliminary to interpreting the hearts of other men. Personal suffering will do more to open the well-springs of the heart than the reading of many books.
Care must be had, however, that this cultivating of the feelings be conducted along rational lines, lest it run not to faith but to fanaticism. There is a wide difference between emotion designed for display or for momentary effect, and that which arises from strong inner conviction and sympathetic interest in others. Spurious, unnatural feeling will invariably fail to convince serious-minded men.
"Emotion wrought up with no ulterior object," says Dr. Kennard, "is both an abuse and an injury to the moral nature. When the attention is thoroughly awakened and steadily held, the hearer is like a well-tuned harp, each cord a distinct emotion, and the skilful speaker may evoke a response from one or more at his will. This lays him under a great and serious responsibility. Let him keep steadily at such a time to his divine purpose, to produce a healthful action, a life in harmony with God and a symphony of service."
The emotional and spiritual powers of the speaker will be developed by reading aloud each day a vigorous and passionate extract from the Bible, or Shakespeare, or from some great sermon by such men as Bushnell, Newman, Beecher, Maclaren, Brooks, or Spurgeon. The entire gamut of human feeling can be highly cultivated by thus reading aloud from the great masterpieces of literature. The speaker will know that he can make his own words glow and vibrate, after he has first tested and trained himself in some such manner as this. Furthermore, by thus fitting words to his mouth, and assimilating the feelings of others, he will immeasurably gain in facility and vocal responsiveness when he attempts to utter his own thoughts.
Music is a powerful element in awakening emotion in the speaker and bringing to consciousness the mysterious inner voices of the soul. The minister should not only hear good music as often as possible, but he should train his ear to recognize the rhythm and melody in speech.
For the fullest development of this spiritual power in the public speaker there should be frequent periods of stillness and silence. One must listen much in order to accumulate much. Thought and feeling require time in which to grow. In this way the myriad sounds that arise from humanity and from nature can be caught up in the soul of the speaker and subsequently voiced by him to others.
The habit of meditating much, of brooding over thought, whether it be our own or that of others, will tend to disclose new and deeper meanings, and consequently deeper shades and depths of feeling. The speaker will diligently search for unwritten meanings in words; he will study, whenever possible, masterpieces of painting and sculpture; he will closely observe the natural feeling of well-bred children, as shown in their conversation; and in many other ways that will suggest themselves, he will daily develop his emotional and spiritual powers of expression.
The science of preaching is important, but so, too, is the art of preaching. A powerful pulpit is one of the needs of the times. A congregation readily recognizes a preacher of strong convictions, broad sympathies, and consecrated personality. An affectionate nature in a minister, manifesting itself in voice, face, and manner, will attract and influence men, while a harsh, rigid, vehement manner will as easily repel them.
It is to be feared that many sermons are written with too much regard for "literary deportment on paper," and too little thought of their value as pulsating messages to men.
The preacher should train himself to take tight hold of his thought, to grip it with mental firmness and fervor, that he may afterward convey it to others with definiteness and vigor. Thoughts vaguely conceived and held tremblingly in the mind will manifest a like character when uttered. Into the writing of the sermon put vitality and intensity, and these qualities will find their natural place in delivery. Thrill of the pen should precede thrill of the voice. The habit of Dickens of acting out the characters he was depicting on paper could be copied to advantage by the preacher, and frequently during the writing of his sermon he might stand and utter his thoughts aloud to test their power and effectiveness upon an imaginary congregation.
There should be the most thorough cultivation of the inner sources of the preacher, whereby the spiritual and emotional forces are so aroused and brought under control as to respond promptly and accurately to all the speaker's requirements. There should be assiduous training of the speaking voice as the instrument of expression and the natural outlet for thought and feeling. In the combined cultivation of these two essentials of expression--spirit and voice--the minister will find the true secret of effective pulpit preaching.
CARE OF THE SPEAKER'S THROAT
The throat as a vital part of the public speaker's work in speaking is worthy of the greatest care and consideration. It is surprising that so little attention is given to vocal hygiene, when it is remembered that a serious weakness or affection of the throat may disqualify a speaker for important work. The delicate and intricate machinery of the vocal apparatus renders it peculiarly susceptible to misuse or exposure. The common defects of nasality, throatiness, and harshness, are due to wrong and careless use of the speaking-instrument.
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Talks on TalkingChapter II: Part 2
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