Chapter I: Part I: Business Intercourse

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=Chapter I--Commercial Correspondence= 17
A. Introductory Remarks 17
B. Employer and Employe 32
1. Applying for a situation in a corporation 32
2. Applying for a position as bookkeeper 32
3. Applying for a situation in answer to an advertisement 33
4. Applying for a position in a wholesale house 33
5. Applying for a position in a retail store 34
6. A father applying for his son 34
7. A mother asking a position for her son 35
8. Applying for a position in a law-office 35
9. Applying for a position as Clerk 36
10. Applying for a position as stenographer (lady) 36
11. Applying for a position as bookkeeper (lady) 37
12. Advertising for an office-boy 37
13. Reply to the above 38
14. Applying for a situation of office-boy 38
15. Applying for a position as hotel manager 38
16. Application to act as a firm's agent 39
17. Applying for a situation as matron in an asylum 40
18. Indorsing the above application 40
19. Introducing a young man about to start in business 41
20. General letter of recommendation to a former employe 41
21. Recommending a bookkeeper formerly employed 42
22. Asking permission to use a gentleman as reference 42
23. Asking information concerning a clerk 43
24. Asking former employers to act as references 43
25. Asking for an increase in salary 44
26. Thanking for an increase in salary 44
27. Asking for a vacation 45
28. Apologizing to employers 45
29. Excusing one's absence 46
30. Announcing death of husband to his employers 46
31. A commercial traveler to his employers 46
32. Another letter from a commercial traveler 47
33. Resignation from a position 48

C. Buying, Selling and Shipping Goods 48
34. Asking for an order list 48
35. Ordering bill of goods 49
36. Ordering goods and enclosing amount 49
37. Another order enclosing remittance 50
38. To a business firm inclosing invoice 50
39. To a private party, inclosing invoice 51
40. From a farmer to a commission house 51
41. From a farmer, shipping produce 52
42. Answer to the above 52
43. From a farmer to a manufacturing concern 53
44. From ranch-owners, shipping cattle 53
45. Answer to the above (with account sales) 53-55
46. Complaining of delay in delivery of goods 54
47. Complaining of delay to a freight line agency 56
48. Answer to No. 46 56
49. Complaining of goods shipped by express instead of freight 57
50. Answer to the above 57

D. Credits and Business References 58
51. A new firm wishing to open an account 58
52. Answer to the above (favorable) 58
53. Answer to the above (unfavorable) 59
54. Asking for references 59
55. Asking a bank for confidential opinion 60
56. Answer to the above (favorable) 60
57. Answer to the above (unfavorable) 60
58. Asking a lawyer for a confidential opinion 61
59. Giving bearer a credit, guaranteed by writer 61
60. Inquiring as to business prospects 62

E. Accounts and Payments 62
61. Inclosing statement of account 62
62. Asking settlement of account 63
63. Asking firmly for settlement of overdue account 63
64. More pressing dunning letter 63
65. Inclosing a remittance 64
66. Inclosing draft for acceptance 64
67. Asking for time 65
68. To a retail customer requesting payment 65

F. Business Notices 65
69. Dissolution of partnership 65
70. Death of a partner 66
71. Change in the firm name 67
72. Recommending a successor 67
73. Notice of assignment 68

=Chapter II--Semi-Private Business= 69
74. A gentleman of leisure to his bank 69
75. A lady to her bank 69
76. To a landlord concerning repairs 70
77. Answer to the above 70
78. To a landlord complaining of neglect 70
79. Answer to the above 71
80. Making an offer for a furnished house 71
81. Asking a real estate firm to list a house 72
82. Asking for a list of houses for rent 72
83. Asking information about farms for sale 72
84. Asking house-decorators for an estimate 73
85. Asking for time to settle an account 73
86. Subscribing to a periodical, enclosing amount 74
87. Claiming lost baggage 74
88. To a dressmaker, about extravagant charges 74
89. To a dressmaker, postponing payment of bill 75
90. To a tailor 75
91. Applying for a position as teacher 75
92. Recommending a teacher 76
93. To a lawyer about a claim 76
94. To a lawyer, about a bill of costs 77

=Chapter III--Private Business= 78
95. Asking a friend to make a purchase 78
96. Asking a friend to visit furnished houses 78
97. Asking a friend to engage rooms 79
98. Requesting the attendance of a lawyer 80
99. Requesting the attendance of a physician 80
100. Asking a physician for his bill 80
101. Concerning an unpaid note endorsed by the writer 80
102. Requesting a loan from a friend 81
103. Answer to the above 81
104. Requesting a loan from a relative 82
105. Concerning a furnished country house 82
106. Answer to the above 82
107. Inquiry about farm-house board 83
108. Answer to the above 83
109. Inquiring about placing a sick child on a farm 84
110. Answer to the above 85
111. To a music teacher 85
112. Answer to the above 85
113. To an artist, about a portrait 86
114. Asking information about a school 86
115. Answer to the above 86