Chapter CLXI
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Do not scold your servants; you had better turn them away at once. When they need reproof, give them it in a calm, dignified, and firm manner; but on no account, if you can possibly avoid it, find fault with them in the presence of strangers, even though they should let fall the tray with your best set of china upon it.
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True Politeness: A Hand-book of Etiquette for LadiesChapter CLXI
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